The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Sunday Lunch
I had a lovely experience dining at the Balata restaurant. The venue is beautifully designed and perfect for family gatherings. The food was fantastic, especially the lamb curry and the Thai green chicken curry. I also cannot recommend the cookie dough cheesecake enough. It's a must-try! My kids enjoyed the spacious outdoor area to run around while we relaxed and savored our meal. Definitely a highlight of our stay!
Jordan85. United Kingdom, 2024-05-12Read full review on
Amazing Spa Experience
I booked a spa treatment during my visit and it was truly relaxing. The neck massage I received was amazing and helped melt away all my stresses. The ambiance of the spa was peaceful, enhancing the overall experience. I also appreciated the cleanliness of the facilities, which made me feel at ease. This was the perfect way to unwind during my stay.
Patricia202. Australia, 2024-06-03Read full review on
Comfortable and Spacious
I stayed in a Premier Double Room and was thrilled with the size and comfort of the space. The bed was like falling into a cloud—perfect for a good night’s sleep! The room was impeccably clean with all appliances in great shape. I loved the balcony as it provided a nice touch for relaxation. It was a true home away from home!
Jack_Dreams. Canada, 2024-07-16Read full review on
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
great value for money
suburban location
short staff at dining
7.6/10
Very good
Rooms
8.3
Location
7.7
Service
8.1
Dining
7.1
Guest reviews
7.6/10
based on 10 reviews
8.7
8.7/10 based on 2276 reviews
John
United States,
April
2024
7.6/10
My stay at the hotel was a mix of positive and negative experiences. The rooms felt dirty and were very old, but they were surprisingly big and spacious, with a comfy daybed perfect for lounging. The service was top-notch with very jovial and friendly staff, especially at reception. The location was lovely but not always efficiently clean. The dining experience was good overall, although it fell slightly short of international buffet standards. The facilities were decent, but there is room for improvement.
Rooms
7.0
The rooms felt dirty and old, but they were spacious and well-appointed.
Service
9.0
The staff was very friendly and created a pleasant environment.
Location
8.0
The location was delightful and a perfect place for business or pleasure, although not always efficiently clean.
Dining
7.0
The dining was good but didn't fully meet international buffet standards.
Facilities
7.0
The facilities were decent, though there is room for improvement.
Joyce
United States,
April
2024
8.4/10
My stay at the hotel was fantastic! The rooms were spacious and well-furnished, making us feel right at home. The service was top-notch, especially from Sibongile, Vusi, and Bongani who went above and beyond. The location, right on the golf course, was convenient, though a bit in the suburbs. The dining experience was divine, although short staff caused some delays. Overall, a great value for money.
Rooms
9.0
The rooms were large, clean, and well-furnished with good quality bed linen. The minibar was stocked with refreshments.
Service
9.0
The service was amazing, with staff being really friendly and supportive, especially during breakfast.
Location
8.0
The hotel's location on the golf course was very convenient, albeit a bit in the suburbs.
Dining
8.0
The dining experience was super, but due to short staff, service delivery at times was delayed.
Facilities
8.0
The facilities were great and were comfortable to use, including the air conditioning.
friendly staff
suburban location
Ron
United States,
March
2024
7.6/10
Staying at the hotel was a mixed experience. The room, although comfortable, faced the gym and could get noisy at times. On the upside, I had a complimentary stocked bar fridge in the room, which was a nice touch. The service was top-notch, with the staff going above and beyond to accommodate my needs. The location was ideal for both business and leisure travelers, offering beautiful views of the greenery. However, the dining experience fell short of expectations, especially with the fruit salads. The facilities were decent overall.
Rooms
7.0
The room was comfortable but faced the gym, leading to occasional noise disturbances. I appreciated the complimentary stocked bar fridge.
Service
9.0
The staff was incredibly hospitable and friendly, always ready to assist with a smile. Top-notch service!
Location
8.0
The location was delightful, offering beautiful views of greenery and a secure running track around the golf course. Perfect for a mix of business and leisure trips.
Dining
7.0
The dining experience was good overall, but the fruit salads were not up to standard.
Facilities
7.0
The facilities were decent and met basic needs during my stay.
Complimentary stocked bar fridge
Noisy room due to proximity to the gym
William
United States,
February
2024
8.4/10
My stay at the hotel was an absolute delight! The rooms were not just clean but also very comfortable, making my experience truly relaxing. The staff was incredibly friendly and always ready to assist. The location was fantastic, offering a serene environment that felt like a true escape. However, the dining options could use a bit more variety to truly impress. Overall, it was a great value for money.
Rooms
9.0
The rooms were clean, neat, and comfortable, complementing the beautiful golf course and parks surrounding the hotel.
Service
9.0
The service was professional and friendly, with the staff always being there whenever I needed anything.
Location
9.0
The location was perfect, offering a serene escape that felt nothing like being in the bustling city. The secure running track around the golf course was a unique feature that added to the overall experience.
Dining
7.0
The dining experience was nice and fresh, but I wish there was a bit more variety to choose from.
Facilities
8.0
The facilities were well-equipped and added to the overall comfort of the stay.
Beautiful Surroundings
Limited Dining Options
James
United States,
February
2024
6.8/10
Staying at the hotel was a mixed experience. The rooms were amazing, especially the bathrooms that truly gave a spa feeling, and the balcony with a heated bathroom floor was a great touch. The cleanliness and furnishing were impressive; however, the service lacked acknowledgment and professionalism at times, affecting the overall stay.
Rooms
9.0
The rooms were amazing, especially the bathrooms that truly gave a spa feeling.
Service
6.0
The service failed to acknowledge us on important occasions and lacked professionalism.
Location
7.0
The location was lovely for guests and sunsets, but a bit in the suburbs.
Dining
5.0
The dining experience was not impressive with a very limited variety available.
Facilities
7.0
The facilities were standard and functional.
Clean
Lacking professionalism
Douglas
United States,
December
2023
8.6/10
The hotel offers spacious and neat rooms with everything you need. The service provided by Adelle on Friday night with live music was exceptional. The location is peaceful and feels like home, providing beautiful views of greenery. The dining experience at Balata Restaurant was impeccable with fresh local fish.
Rooms
9.0
The premier room we stayed in was spacious, neat, and had all the necessary amenities.
Service
9.0
The staff, especially Adelle, provided excellent service, making our stay enjoyable.
Location
8.0
The hotel is situated in a serene location with beautiful views of the greenery, making it feel like home.
Dining
9.0
The dining experience at Balata Restaurant was top-notch, offering fresh local fish and excellent service.
Facilities
8.0
The hotel facilities are well-equipped and contribute to a comfortable stay.
Anthony
United States,
September
2023
7.6/10
The hotel offered a beautiful view of the outside and was conveniently located next to the villas where we stayed. The rooms, despite having a crack in the sink, were clean and comfortable. The service was very friendly and focused on providing excellent service. The location, although a bit dodgy, was perfect for enjoying amazing sunsets and combining trips to Johannesburg or nearby sites with business or golfing holidays. The dining experience, although not up to scratch in terms of variety, was accompanied by fantastic views of the golf course outside. Overall, a pleasant stay with some minor drawbacks.
Rooms
8.0
The rooms were clean and comfortable with a beautiful view of the outside.
Service
9.0
The service was very friendly and focused on providing great service.
Location
7.0
The location was perfect for enjoying sunsets and combining trips with business or golfing holidays.
Dining
6.0
The dining experience, although not up to scratch in variety, offered fantastic views of the golf course.
Facilities
8.0
The facilities were well-organized and on point.
Willie
United States,
September
2023
6.6/10
I had a mixed experience at the hotel. The rooms in the villa section were well-sized and comfortable, while the most prestigious suite was spacious, clean, luxurious, and very comfortable. However, the service was lacking, with a mix of helpful staff but also encountering a manager named Mike who was arrogant, unapologetic, and abrasive. The location was convenient, offering relaxation and even a dance floor but was marred by unwelcoming behaviors at times. The dining experience varied with cozy settings but poor morning options. The facilities were decent but fell short of expectations in some areas.
Rooms
8.0
The rooms were well-sized and comfortable in the villa section, while the most prestigious suite was spacious, clean, luxurious, and very comfortable.
Service
5.0
The service had its ups and downs, with some friendly staff encountered but also experiencing an encounter with a manager who was very unfriendly and unapologetic.
Location
7.0
The location gave me an opportunity to relax with some amenities like a dance floor, but there were instances of unwelcoming demeanor that detracted from the overall experience.
Dining
6.0
The dining experience was a mix, with cozy and comfortable settings but disappointing breakfast offerings in the morning.
Facilities
7.0
Facilities were satisfactory but did not fully meet expectations in certain aspects.
Jerry
United States,
September
2023
8.0/10
The hotel rooms were spacious, clean, luxurious, and very comfortable, complete with a flat-screen TV, DSTV package, and complimentary Wi-Fi. The bathrooms were big and had shutter doors allowing TV viewing from the bath. The service was helpful in organizing transfers and pleasant in every interaction, although some staff members could benefit from additional customer etiquette training. The location was a delightful surprise, offering a golf course for enthusiasts and a secure running track. The dining experience was good but not up to international buffet standards. The hotel facilities were well-appointed, providing a pleasant environment for guests.
Rooms
9.0
The rooms were spacious, clean, luxurious, and very comfortable with a nice big bathroom and a comfy daybed.
Service
8.0
The service was very helpful in organizing transfers and generally pleasant, though some staff members could enhance their customer etiquette skills.
Location
8.0
The location was a lovely surprise with a golf course and secure running track, although there were limitations due to golf activities on the field.
Dining
7.0
The dining experience was enjoyable though not meeting international buffet standards, with some dishes being a bit bland.
Facilities
8.0
The hotel facilities were well-appointed and offered a range of amenities for a comfortable stay.
Henry
United States,
August
2023
7.8/10
The hotel offers spacious rooms with a modern design, but some maintenance issues like a crack in the sink. The family room justified the price paid. The service is attentive and welcoming, with a few lapses in vegan options. The location provides beautiful views of greenery but feels far from downtown. The dining experience is generous, with an unhurried start to the day. The facilities are well-maintained, but there could be improvements.
Rooms
8.0
The rooms have an exceptional feel to them, although there are maintenance issues like a crack in the sink.
Service
8.0
The service is very attentive to the guests' needs, although there are some gaps in understanding veganism.
Location
7.0
The location offers beautiful views of greenery but may feel far away from downtown.
Dining
9.0
The dining experience is generous with a great selection of breakfast options, providing an unhurried start to the day.
Facilities
7.0
The facilities are well-maintained, with room for some improvements.
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